Terms & Conditions
By purchasing products or requesting samples from Buca Interior Solutions, you agree to comply with and be bound by these Terms and Conditions.
The prices on our website do not include shipping fees, which will be applied at checkout based on the shipping destination. Our shipping and processing fees (if applicable) cover order processing costs, careful handling and packaging of your products, and delivery to your specified location. These charges ensure a smooth and efficient shipping experience.
For more details, please review our Shipping & Returns policy.
At Buca Interior Solutions, we strive to fulfill all orders to the best of our ability. However, product availability is not guaranteed, and certain items may become unavailable without prior notice.
We make every effort to accommodate sample requests, but we reserve the right to limit or deny free sample requests at our discretion. Additionally, we may discontinue the sale of any product on our website at any time without prior notice.
Please note that product prices on our website may differ from other advertised prices due to market conditions and geographic variations.
Estimated Delivery
All delivery dates provided are estimates, and we cannot guarantee specific deadlines. We strongly recommend scheduling installation only after receiving your order and carefully reviewing our product handling and installation guidelines.
Order Measurements & Quantity
The purchaser/installer is responsible for all measurements and order quantities. Charges will be based on the actual footage shipped. Buca Interior Solutions is not liable for measurement errors.
Receiving & Inspecting Your Order
Upon delivery, please inspect your order immediately. Any claims for shortages or damages must be reported at the time of receipt and noted on the shipping receipt. Do not install defective or incorrect products, as installation constitutes acceptance.
Installation Guidelines
For proper installation, refer to the manufacturer’s installation instructions or consult a professional. Prior to installation, the purchaser/installer must ensure that the space meets optimal conditions.
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Carefully inspect all materials before installation.
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Variations in color, tone, and grain are natural in materials like wood and stone.
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Do not install any product with visible defects, quality concerns, or unacceptable color variations. Any issues must be reported to Buca Interior Solutions before installation.
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Once installed, the product is considered accepted, and no warranty claims on visible defects will be honored.
Return & Exchange Policy
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Returns must be requested within 30 days of delivery.
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Opened boxes, custom orders, clearance items, and final sale products cannot be returned or exchanged.
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Products must be in their original condition and packaging. Repackaged items will not be accepted.
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Installed products cannot be returned or exchanged.
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Shipping and delivery fees are non-refundable. Any return shipping costs are the purchaser’s responsibility only.
Payment Methods & Refund Processing
Refunds for approved returns will be issued to the original payment method within 30 days, minus any applicable restocking fees.
For detailed information on our policies and warranties, please contact us.
International Shipping Information
We offer international shipping. Please contact us directly for details on rates and delivery times outside the USA.
Sales Tax Policy
The prices displayed on our website do not include sales tax. Sales tax will be applied at checkout based on local tax regulations for the shipping destination.
Buca Interior Solutions reserves the right to modify, suspend, or discontinue any promotions, discounts, or advertising at any time without prior notice.
General Terms
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Availability & pricing may vary based on customer location.
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Promotions are only valid while supplies last—no rain checks will be issued.
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Offers do not apply to previous purchases, shipping, or processing fees.
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Unless explicitly stated, promotional discounts cannot be combined with any other sales, discounts, codes, coupons, or offers.
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Each offer is limited to one use per customer, per order, per year and cannot be combined with other promotions.
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Offers are void where prohibited, taxed, or restricted by law.
Returns & Promotional Discounts
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If a partial return is made on a discounted order, the refund will be adjusted accordingly.
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Customers are responsible for return shipping costs when returning items from a promotional order.
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Shipping costs do not count toward the order total when applying promotional discounts.
Geographic Restrictions
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Promotions apply only to the United States territory unless otherwise specified.
Buca Interior Solutions reserves the right to modify or terminate any promotion at any time without prior notice.
If you have any questions regarding promotions, please contact us.
All shipments require the recipient to be present at the time of delivery—your signature is required.
We strongly recommend inspecting and counting your order immediately upon receipt to ensure accuracy. If there are any discrepancies between what you expected and what was delivered, please follow the guidelines below:
Reporting Damaged or Incorrect Shipments
All damage or order discrepancies must be reported to Buca Interior Solutions within 3 business days of delivery.
Visible Damage
While we work with trusted shipping partners to ensure safe deliveries, visible damage may occasionally occur. If you notice any damage upon delivery, contact us immediately to report the issue:
We will work with the carrier to resolve the issue.
Concealed Damage
If you discover damage after opening the packaging:
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Do not proceed with the installation.
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Take clear digital photos of the damage for documentation.
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Report the issue to us within 3 business days so we can assist with a claim.
Incorrect or Incomplete Deliveries
Mistakes happen, and we apologize for any shipping errors. If you receive an incorrect or incomplete order:
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Report the discrepancy within 3 business days of delivery.
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A team member will contact you to arrange a replacement or refund.
For assistance, please reach out to our support team:
We want you to be fully satisfied with your purchase. If you need to return an item, please review our refund policy below.
Eligibility for Refunds
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Items must be returned in their original, unopened packaging within 30 days of receipt.
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Upon approval, you will receive a full refund of your purchase price minus actual non-promotional shipping costs (both original and return shipping fees).
Refund Processing
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Refunds are processed promptly upon receiving the returned item.
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You can expect your refund within 2–4 weeks after shipping the item back.
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A team member will contact you via phone or email with refund details.
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Refunds will be issued in the same payment method used for the original purchase.
Inspection & Partial Refunds
All returned items are inspected upon receipt. If the product has been opened or used or shows signs of damage or wear, a partial refund may apply, and additional shipping charges may be deducted.
When We Cover Return Shipping & Restock Fees
Buca Interior Solutions will cover the return shipping costs and waive restocking fees only if:
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You received defective merchandise
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The product was damaged in transit
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You received an incorrect shipment due to our error
Customer Responsibility for Returns
If you choose to return your purchase for any other reason, you will be responsible for:
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The actual non-promotional shipping costs of the original shipment
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Any return shipping fees
For assistance with returns, please contact us:
This website and all content available on it are provided "as is" without warranties of any kind, whether express or implied. This includes but is not limited to, warranties of title, merchantability, or fitness for a particular purpose.
By using this website, you acknowledge and agree that:
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Your use of this website is at your own risk.
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You assume full responsibility for any costs associated with servicing or repairing any equipment used to access this website.
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Buca Interior Solutions is not liable for any damages resulting from the use of this website.
Furthermore, you confirm that you have read and understood the product information provided on this website.
Pricing & Currency
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All prices displayed are quoted in U.S. Dollars (USD).
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Prices are valid and effective only within the United States.
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Pricing is subject to change without prior notice.
Ownership & Restrictions
All content on this website—including, but not limited to, text, images, graphics, logos, designs, product information, and any other materials—is the exclusive property of Buca Interior Solutions or its content providers and is protected by copyright, trademark, and other intellectual property laws.
Unauthorized copying, reproduction, modification, distribution, display, or use of any materials from this website, in whole or in part, is strictly prohibited without prior written permission from Buca Interior Solutions.
Use of Materials & Permissions
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No material from this website may be used for advertising, publicity, commercial distribution, or promotional purposes without explicit, written consent from Buca Interior Solutions.
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The Buca Interior Solutions logo, branding, and trademarks may not be used as part of a link to or from any website without prior written authorization and an appropriate licensing agreement.
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Any fair use of Buca Interior Solutions' trademarks and copyrighted materials must include proper acknowledgment of ownership.
Third-Party Trademarks
This website may reference other product and company names, which are trademarks of their respective owners. Any such references are provided for informational purposes only and do not imply any affiliation or endorsement.
Enforcement of Rights
Buca Interior Solutions takes intellectual property rights seriously and will pursue legal action against any unauthorized use, reproduction, or distribution of its materials.
For permission requests or intellectual property inquiries, please contact us.
Updates to Terms and Conditions
Buca Interior Solutions reserves the right to update or modify these Terms and Conditions at any time without prior notice. We encourage you to review this page regularly when making a purchase, requesting samples, or using our website to stay informed of any changes.
If you have any questions regarding our Terms and Conditions, feel free to contact us at: